Every organization or business in the world is in operation to be profitable and successful. There is no argument about that. However, how an organization creates, nurtures, or neglects their culture invites plenty of challenges.
Ironically enough, how we manage culture impacts this shared goal of being successful and profitable, I guess that concept can get lost in translation in day to day tasks and responsibilities when managers and leaders don't know how to gauge the opportunity entirely.
As someone who has personally and physically labored entry, mid-level, and senior-level roles, I can tell you that a toxic workplace is the #1 reason why businesses don't scale.
The toxicity in a workforce environment spreads from person to person until it becomes "the way we do things." Nothing can embody failure, more than this!
I can recall several examples of toxicity in the workplace in my long experience:
You name it, I've seen it!
Outside of my own experiences, many studies have proven toxic environments to be counterproductive to the bottom line, yet the toxicity out in the workforce continues, nonetheless.
Why does it continue?
Well, it continues for several reasons:
As you can see, it can be complicated, but not impossible to overcome. We have answers.
According to an empirical study by Amna Anjum entitled combating a toxic workplace (2017), it was "demonstrated that the dimensions of toxic workplace environment have a significant negative relationship with job productivity, while job stress was proved as a statistically significant mediator between dimensions of the toxic work environment and job productivity. Finally, we conclude that organizations need to combat/cleanse the roots of toxic work environments to ensure their prosperity and success."
The subject of a toxic workplace is a significant one, no matter what concerns you: profit, culture, or long term sustainability.
As a manager, your role is incredibly important, and you can make a significant difference in a toxic environment, however, keep in mind that to change, the problem needs to be addressed at the root like the study notes.
You can make a difference by doing the following:
Go out and be the change you want to see in the world. Where you invest your time is your choice; make it count.